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TERMS AND CONDITIONS

Last Updated on 14th May 2018

The Website is provided by Trainline.com Limited ("Trainline"), a company registered in England (with company registration number 3846791) and with registered offices at 120 Holborn, London, EC1N 2TD in accordance with these Terms and Conditions.

All costs for accessing the Website (for example, internet access fees or fees linked to mobile data) must be borne by You.

We take steps to ensure that the Website does not contain computer viruses and other malicious programs. However, owing to the nature of the networks, We are unable to make a commitment in this respect and advise You to protect Yourself against all computer viruses or other malicious programs which could be transmitted to Your computer after You have used the Website or a third party Website, or which may be transmitted to Your phone after You have used the Website. We are unable to guarantee the availability of the Website, notably in the event of force majeure or third-party failure. Your agree that We may take the Website offline if We deem this to be necessary for maintenance purposes.

You are prohibited from the following uses:

  • Violating or attempting to violate the security of the Website (the "Service");
  • Altering or attempting to alter, destroy or upload any content on the Website;
  • Using any device, software, or routine to interfere or attempt to interfere with the proper working of the Website;
  • Using or attempting to use any engine, software, tool, agent or other device or mechanism (except the search mechanisms provided by Trainline or other third party commercially available Web browsers) to navigate or search the Website;
  • Impersonating any other person while using the Website;
  • Using the Website to violate any laws or regulation;
  • Using the Website to collect or store personal data about other users without their consent;
  • Modifying, making derivative works of, disassembling, reverse compiling or reverse engineering any part of the Website or accessing the Website in order to build a similar or competitive site or service;
  • Introducing software or automated agents or scripts to the Website so as to produce multiple accounts or to strip, scrape, or mine data from the Service;
  • Sending unsolicited or unauthorized email, including promotions and/or advertising without Trainline’s express prior written approval;
  • Using any high volume, automated, or electronic means, including, without limitation, robots, spiders, scripts or other automatic device, to access the Website or monitor or copy Website pages or the content contained thereon (other than the normal activities of commercially available search engines); or
  • Framing Website pages, placing pop-up windows over its pages, or otherwise affecting the display of its pages without Trainline’s express prior written consent.

Intellectual property

Access to the Website does not grant You any intellectual property rights relating to the Website other than a right to use them in accordance with these Terms and Conditions. You may not under any circumstances reproduce, represent, modify, transmit, publish, adapt, on any medium whatsoever, by any means whatsoever, or use in any way whatsoever, all or part of the Website without the prior written consent of Trainline or the companies in its group. Any use of these which does not have the prior consent of Trainline, in any way whatsoever, of all or part of the Website may be subject to any appropriate action, notably an infringement action.

National Rail Conditions of Travel

The National Rail Conditions of Travel (as updated from time to time) sets out the minimum level of service You are entitled to expect in relation to Your train journey in the UK. They also set out Your rights and responsibilities in respect of any train journeys made on the UK railway network, including the liability of the train companies in respect of loss caused by the delay and/or cancellation of any train, by any missed connection or by the closure of the railway as well as in respect of loss or damage to, and delay in the delivery of luggage and its contents. View the National Rail Conditions of Travel. Where the rights set out in the National Rail Conditions of Travel are extended or restricted by the train operating companies with whom you may book tickets through this Website, details of these extensions or restrictions will be provided to you with Your journey summary prior to purchase.